Oliyo - AI-Powered WhatsApp Marketing & Automation Tool

WhatsApp Flows

Collect information inside WhatsApp — no links, no friction

Native WhatsApp forms that open right inside the chat. Customers fill in their details without leaving the app — you get structured data, automatically saved to your CRM.

Appointment booking

Let customers pick a date, choose a service, and confirm their booking — all inside a native WhatsApp form. No website link, no back and forth. The moment they submit, your team gets notified and the contact is created in your CRM automatically.

Customer picks date and time inside WhatsApp chat
Auto-confirmation message sent immediately on submit
Contact and appointment saved to CRM automatically
Assign to the right agent or department instantly

Lead capture

Turn every WhatsApp conversation into a qualified lead without any manual work. A native form collects name, email, company, and inquiry — then automatically creates a CRM contact, scores the lead, and routes it to your sales team.

Collect name, email, company and inquiry in one form
Lead automatically created and scored in your CRM
Sales agent assigned based on inquiry type
Export all leads to CSV for your team anytime

Customer feedback & surveys

Send NPS surveys, feedback forms, or post-service reviews directly inside WhatsApp. Customers respond in seconds without leaving the app — you get structured, actionable data with every submission tracked and exportable.

NPS, satisfaction, and custom survey templates ready to use
Customers respond inside WhatsApp — no link to open
Every submission tracked with contact details attached
Export responses to CSV for analysis and reporting

Smart automations on submit

Every time a form is submitted, Oliyo can automatically send a personalized confirmation, assign the chat to an agent, and forward the data to your CRM or any external system via webhook — all without your team lifting a finger.

Auto-send personalized WhatsApp reply on every submission
Assign conversation to specific agent or team automatically
Forward data to your CRM, n8n, or any system via webhook
Set conditions — different actions based on what was submitted

Booking confirmed

Ahmed Al Mansouri

Tue 29 Apr · 4:00 PM

✓ Confirmed

Agent assigned

Team Dr. Sarah

Reminder 1hr before

Lead created in CRM

Sara Ahmed

Gulf Trading LLC

Score

Status Hot lead

Auto-assigned to

Sales Team

✓ Notified

Feedback received

Rating 5 / 5

NPS 9 / 10

Recommend Yes

Submission saved

Linked to CRM contact · CSV export ready

3 automations fired

Confirmation sent Done

Agent assigned Done

Webhook fired Done

Completed in 0.4s

Oliyo Assistant

Online

TODAY

Hi! I'd like to book an appointment

Sure! Fill in the form below to choose your date and service

Book an appointment

Full name

Ahmed Al Mansouri

Service

General Consultation

Preferred date

Tue, 29 Apr 2026

Preferred time

4:00 PM

Confirm booking

Confirmed for Tue 29 Apr at 4 PM!

TODAY

I'm interested in your services

Let me get a few details so we can help you better

Quick inquiry form

Full name

Sara Ahmed

[email protected]

Company

Gulf Trading LLC

Looking for?

WhatsApp marketing

Submit inquiry

Thanks! Our team will reach out within 24 hours.

TODAY

How was your experience with us?

We'd love your feedback! Fill in the quick survey below

Service feedback

Rate our service

Excellent (5/5)

Would you recommend us?

Yes, definitely

NPS score (0–10)

Submit feedback

Thank you! Your feedback means a lot to us.

TODAY

I just submitted the booking form

Your appointment is confirmed for 29 Apr at 4 PM.

A reminder will be sent 1 hour before. See you then!

Type a message...

Bot & Automation

Build intelligent WhatsApp bots — no code, no developers

Design complex conversation flows visually, automate responses with AI, and let your bot handle customers 24/7 — while your team focuses on what matters.

No-code flow builder

Design complex WhatsApp conversation flows visually — drag nodes, connect triggers, and build multi-step automations without writing a single line of code. From simple greetings to complex lead qualification flows.

Drag-and-drop canvas with live preview
Text, button, list, media and location nodes
API request node to connect external systems
Clone successful flows for different products

ChatGPT AI replies

Power your WhatsApp bot with ChatGPT — intelligent, context-aware conversations that understand customer intent, answer complex questions, and qualify leads automatically, 24/7 in any language.

Understands context across the full conversation
Answers complex product and service questions
Responds in your customer's language 24/7
Hands off to human agent seamlessly when needed

Keyword triggers

Configure unlimited trigger keywords that automatically launch specific bot flows. When a customer sends "book", "price", or "help" — the right automation fires instantly without any human involvement.

Unlimited keywords per flow — no restrictions
Works on WhatsApp and Facebook Messenger
Handles inquiries without human intervention
Partial match and exact match options

Message & template bots

Set up automated greeting sequences, away messages, and follow-up campaigns that run 24/7. Use Meta-approved WhatsApp templates including header and carousel formats to engage customers automatically.

Greeting and away messages out of the box
Template bot using Meta-approved templates
Header, carousel and rich media template support
Schedule follow-up sequences automatically

Flow stats

Active flows12

Executions4,291

Success rate98.4%

Node types

Text List API Contact Media Delay

AI performance

Accuracy96%

Avg response1.2s

Languages12+

ModelGPT-4o

AI handled today

FAQs answered284

Leads qualified47

Appts booked18

Trigger stats

Active triggers16

Fired today391

Match rate89%

Top keywords today

"book"142

"price"89

"help"76

"hi"54

Bot performance

Active bots3

Sent today1,840

Open rate94%

Template types

Header template Carousel template Message bot

Components

Text List API Contact Delay

Save Flow

Start trigger

Entry point

When message contains

book appointment hi

List message

Choose service

1. Consultation

2. Follow-up

3. Emergency

Update contact

Save to CRM

Lead · New · WhatsApp

Text message

Confirmation

"Your appointment is confirmed..."

API request

Webhook

POST → oliyo.io/api/v2

Oliyo AI Assistant

GPT-4o

TODAY

Hi, I'm looking for a 2BR apartment in Dubai Marina under AED 120K/year

Great! I found 3 listings in Dubai Marina under AED 120K/year. Best match: Cayan Tower — 1,250 sqft, sea view, AED 115K/year. Want to schedule a viewing? I can book it right now.

Yes please! Saturday morning works for me

Perfect — viewing confirmed for Saturday 10 AM at Cayan Tower. You'll get a reminder 24 hours before. Anything else I can help with?

What about parking?

Cayan Tower includes 2 dedicated parking spots with the unit. Covered and secured.

Active keyword triggers

book / appointment → Booking flow

Launches the appointment booking WhatsApp Flow form automatically

book appointment schedule reserve

price / cost → Pricing bot

Sends pricing menu with plan options and subscribe CTA

price cost how much plans

help / support → Support flow

Opens support ticket flow and routes to available agent

help support issue problem

hi / hello → Welcome bot

Sends greeting message with main menu options

hi hello start menu

Active bots

Welcome message bot Active

Auto-replies when a new customer messages for the first time with greeting + main menu.

2,841 sent 94% read

Template bot — Flash Sale Active

Sends Meta-approved carousel template with product images and CTA buttons to warm leads.

1,248 sent 82% opened

Away message bot Scheduled

Replies after business hours with expected response time and FAQ quick replies.

Active: 10PM–8AM

Follow-up sequence bot Active

Sends automated follow-up messages to leads who didn't respond within 24 hours.

392 sent 61% replied

No-code, drag-and-drop Bot Flow Builder

Create AI-powered WhatsApp chatbots easily with our no-code drag & drop flow builder. Automate chats, capture leads, and engage customers 24 7.

Free up your team! Automatically reply to customer messages on WhatsApp using AI.
Transfer complex cases to human agents for better support and customer experience.
Automatically trigger custom message flows based on keywords messages for maximum engagement.
Keep your WhatsApp active round-the-clock with automated responses and lead collection.

all without writing a single line of code.

Your customers are on WhatsApp. Are you reaching them?

Trusted by Leading Companies

Collect information inside WhatsApp — no links, no friction

Build intelligent WhatsApp bots — no code, no developers

No-code, drag-and-drop Bot Flow Builder

What our clients say

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