Oliyo Privacy Policy

Last Updated: 05/04/2026 03:28 AM

Introduction

At Oliyo (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform (oliyo.io).

Information We Collect

Information You Provide

  1. Name, email, phone number
  2. Business details (company name, WhatsApp number)
  3. Account credentials
  4. Message templates, workflows, automation data
  5. Support communications

Automatically Collected

  1. IP address
  2. Device and browser info
  3. Usage logs and activity

Third-Party Integrations

When connecting WhatsApp/Facebook:

  1. Account identifiers
  2. Messaging metadata
  3. Permissions granted via APIs

How We Use Information

  1. Provide and maintain services
  2. Enable automation workflows
  3. Process billing and subscriptions
  4. Send notifications
  5. Improve performance and features
  6. Detect fraud and abuse

WhatsApp Compliance

We process messaging data in accordance with policies defined by Meta Platforms.

Users are required to comply with our WhatsApp Messaging Policy.

Data Sharing

We do not sell your data. We may share data with:

  1. Cloud providers
  2. Payment processors
  3. Analytics tools
  4. Legal authorities (if required)

Data Retention

We retain data only as necessary for:

  1. Service delivery
  2. Legal compliance
  3. Dispute resolution

Data Security

We implement:

  1. Encryption (in transit & at rest)
  2. Secure authentication
  3. Access controls

Your Rights

You may:

  1. Access your data
  2. Request correction or deletion
  3. Object to processing


We may update this policy. Updates will be posted here. If you have any questions about this Privacy Policy, please contact us